At Giganto.com (operated by Giganto Biz Ltd), we are committed to delivering your telecommunications equipment and phones quickly, safely, and reliably. This Shipping Policy outlines our order processing times, delivery options, costs, and responsibilities.
1. Order Processing Time
• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• During peak seasons or promotions, processing times may be slightly longer.
2. Delivery Timelines
We work with trusted courier partners to handle shipping:
• 3-15 business days standard delivery depending on your location.
3. Shipping Costs
• Shipping fees vary depending on location, order weight, and delivery method.
• The applicable shipping fee will be displayed at checkout before you confirm your order.
• Free shipping promotions may apply on qualifying orders.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (where applicable). You can use this information to monitor your delivery status.
5. Delivery Issues
• Giganto.com is not liable for delays caused by courier services, weather, or unforeseen circumstances.
• Customers are responsible for providing accurate delivery details. Incorrect addresses may lead to delays or failed deliveries.
• If your order is delayed, lost, or damaged in transit, please contact our support team immediately for assistance.
6. Undeliverable Packages
If a package is returned to us due to incorrect address information, failed delivery attempts, or refusal by the recipient, we may contact you to arrange re-delivery. Additional shipping fees may apply.
7. International Shipping
Giganto.com delivers to over 80 countries globally.
8. Contact Information
For questions or concerns regarding our Shipping Policy, please contact us:
Giganto.com (Giganto Biz Ltd)
Address: 5 Anthony Ojeikere St, Ojodu, Lagos
Phone: 08135735110
Email: [email protected]